How AI Agents Are Transforming Crypto: A Builder’s Guide to Autonomous Systems

AI agents

Key Takeaways AI agents are autonomous, goal-driven systems that perceive, reason, and act on-chain, going far beyond rule-based bots or chatbots. The global AI agents market is projected to surpass $10.9 billion in 2026, with 40% of enterprise apps expected to embed task-specific agents by year-end. In crypto, AI agents already execute arbitrage, rebalance DeFi […]

How Crypto Unlocks the True Autonomy of AI Agents

How Crypto Unlocks the True Autonomy of AI Agents

We are entering the Agent Economy, a shift so profound that Gartner predicts AI agents will outnumber human sellers by 10x by 2028. By 2026, 40% of enterprise applications will feature task-specific Artificial Intelligence (AI) agents. These agents are no longer just passive chatbots; they are becoming active economic actors capable of reasoning, planning, and […]

The Art of Balancing Human and Agentic AI in Customer Support for B2B Businesses

The Art of Balancing Human and Agentic AI in Customer Support for B2B Businesses

Today’s B2B landscape operates at a relentless pace. For organizations striving for lasting client relationships, simply offering support isn’t enough. It’s about providing an experience that anticipates needs and resolves challenges with speed and genuine understanding. The old model of reactive customer service is fading. A new era demands a strategic fusion of human empathy […]

Ooi Sang Kuang

Chairman, Non-Executive Director

Mr. Ooi is the former Chairman of the Board of Directors of OCBC Bank, Singapore. He served as a Special Advisor in Bank Negara Malaysia and, prior to that, was the Deputy Governor and a Member of the Board of Directors.